Privacy Policy

At CloserTo, your privacy is fundamental to everything we build. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and partner connection details. This information is necessary to provide the Service.

User Content

We store the content you create through the Service, including daily photos, journal entries, visit moments, and collages. This content is private to you and your partner.

Usage Data

We collect anonymous usage data to improve the Service, including app sessions, feature usage patterns, and crash reports. This data is not tied to your personal identity.

Device Information

We collect basic device information (device model, operating system version) to ensure compatibility and diagnose technical issues.

2. How We Use Your Information

• To provide and maintain the Service
• To sync content between you and your partner
• To process subscription payments (via Apple)
• To send important Service updates and notifications
• To improve the Service based on anonymous usage patterns
• To diagnose and fix technical issues

3. What We Do NOT Do

• We do not sell your personal data to third parties
• We do not display advertising
• We do not share your photos or journal entries with anyone other than your partner
• We do not use your content to train AI models
• We do not track you across other apps or websites

4. Data Storage and Security

Your data is stored on secure, encrypted servers. Photos are delivered via CDN with presigned URLs that expire. We use industry-standard security practices to protect your information, including encryption in transit and at rest.

5. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data and content within 30 days, except where we are required by law to retain it.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your data in a portable format
• Withdraw consent for optional data processing

7. Third-Party Services

We use a limited number of third-party services to operate CloserTo:

• Apple App Store — for app distribution and subscription billing
• RevenueCat — for subscription management
• Cloud hosting provider — for secure data storage and delivery

These services have their own privacy policies and are bound by data processing agreements.

8. Children’s Privacy

CloserTo is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by email. The “Last updated” date at the top of this page reflects when the policy was last revised.

10. Contact

If you have questions about this Privacy Policy or your data, please contact us at support@closerto.app.